For fast and convenient payment, we offer you the following payment options:

  • TWINT
  • Mastercard
  • PayPal
  • Apple Pay and Google Pay
  • Prepayment by bank transfer (shipping after receipt of payment)

TWINT:
The order is paid directly via the mobile app with your TWINT account. This payment option is free of charge.

Mastercard:
Enter your card details as usual and confirm the payment. Once confirmed, your order is prepared for shipping straight away. This payment option is free of charge.

PayPal:
If you pay with PayPal, you will be redirected to PayPal after completing your order. There you can pay with your PayPal account as usual. Please make sure you complete the process in full. This payment option is free of charge.

Prepayment:
With the prepayment option, you transfer the amount to our bank account. Please state your order number and your first and last name as the payment reference. We pack and ship your order as soon as the payment arrives.

Our bank details:

Account holder: Pettown GmbH

IBAN: CH21 0023 5235 4328 1801 W

Payment reference: order number, first name last name

For cost reasons, Visa is not accepted.

Delivery across Switzerland & free pickup

We deliver your MUSH BARF food frozen anywhere in Switzerland, quickly, reliably and fresh.

Alternatively, you can pick up your order free of charge at one of our pickup locations.

This way your food stays perfectly chilled and your four-legged friend gets only the best.

Personal customer support

We are here for you, personally, quickly and with experience.

Whether you have questions about your order, shipping or feeding: our team will help you individually.

Real people, real love for animals, honest answers.

Safe and easy payment

Pay conveniently with all common payment methods, securely encrypted and with no hidden fees.

Your data is protected and your purchase is completely worry free.

With heart, conscience and know-how

We stand for genuine love of animals, responsible selection and sound knowledge of nutrition and well-being.

Every product is carefully checked, with heart for animals, a conscience for quality and knowledge from experience.

This creates trust you can feel, in every meal.